Get in Touch With Us
Got a question about a listing on our site, spotted something that needs updating, or want to flag a concern about a specific operator? This page explains how to reach our team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. We read every message that comes in and aim to respond within two working days. Send your note to [email protected].
A quick summary of what your message is about helps us route it to the right person faster — whether that's a factual question, a correction, or feedback on how we've covered a particular sweeps coins casino.
What We Can Help With
- Questions about our coverage — If something in our list of sweepstakes casinos, our editorial ratings, or how we describe a welcome offer isn't clear, ask us to explain how we assessed it.
- Corrections and updates — Sweepstakes casino terms change often: eligible states, redemption thresholds, and welcome bundles get revised without much notice. If you spot something on our site that looks out of date, tell us and we'll review it.
- State availability queries — Because eligibility varies by state and operators can change which states they serve, readers sometimes want confirmation before signing up. We can point you toward what to check directly with the operator, though we can't confirm legality for your specific situation.
- Content suggestions — If there's a social casino, a payment method, or a redemption topic you'd like us to cover in more depth, let us know.
- Responsible play concerns — If you or someone you know is struggling with time or money spent on social casino games, mention this in your message and we'll share resources that can help.
- Partnership or editorial enquiries — Represent a platform and want to discuss how it's featured on our site? Introduce yourself and outline what you have in mind.
What Happens After You Send a Message
A member of our editorial team reviews each enquiry personally — there's no automated reply standing in for an actual response. Our usual turnaround is two working days, though it can run longer during busy periods. We'll always follow up, even if the answer is simply that we need more time to check something.
Before You Write In: A Few Things to Know
Some questions come up often enough that it's worth addressing them here rather than making you wait for a reply:
- We don't operate the casinos we list. Sweepstakes Casinos is an independent comparison resource. Questions about a specific account, a stuck redemption, or a locked balance need to go to that operator's own support team, since we don't have access to individual player accounts.
- We can't confirm legality in your state. Sweepstakes casino availability is decided at the state level and changes over time. We keep our listings as current as we can, but always check an operator's own terms and your state's rules before you sign up.
- Editorial ratings reflect our own review criteria — things like game variety, redemption clarity, and how welcome offers are presented — not a guarantee of outcomes. No commission arrangement with an operator moves its position in our rankings.
Looking for Something Specific?
If your question relates to a different part of the site — for example, our coverage of trusted non-GamStop casinos in the UK — you're welcome to browse that page directly, or mention it in your email and we'll steer you the right way.
Our Commitment to Accuracy
We aim to keep our content honest, current, and genuinely useful to readers comparing sweeps coins casinos and social casino platforms. Reader feedback is a real part of how we catch mistakes and keep listings fresh, so if something we've published seems off, incomplete, or has affected your experience in any way, we want to hear about it.
Thanks for taking the time to read this far — we look forward to your message.